General Terms and Conditions of Sale
Version 1.1 — 18 August 2026
1. Seller
These terms govern purchases made through aleksandercecco.com. The seller is Cecco Trading SRLS, with registered office at Via Torretta di Siena 16, 80058 Torre Annunziata (NA), Italy, VAT No. 11133331212, PEC: ceccotrading@pec.it.
2. Products and Availability
Aleksander Cecco is a brand offering handcrafted clothing and accessories. Product pages describe characteristics, materials, images, price and available sizes. Unless expressly stated otherwise, customers select one of the standard sizes offered for the product.
The website does not offer bespoke or individually customised production. Selecting a standard size does not, by itself, constitute individual personalisation of the product.
3. Placing an Order
Customers may submit a request through an individual product form or through the cart. Submission constitutes a purchase request and does not automatically constitute acceptance or payment.
4. Confirmation and Contract Formation
The Seller reviews the request and communicates by email the applicable availability, price, shipping charges, payment method, delivery timing and other information required. The contract is concluded when the Seller communicates acceptance to the customer on a durable medium, unless otherwise agreed.
5. Prices
Product prices are those displayed on the website at the time of the order, except in cases of manifest error. Any applicable shipping charges, taxes or other charges will be communicated before the contract is concluded.
6. Payment
The website does not currently provide an integrated payment system. Payment method and timing are communicated in the order confirmation. The Seller does not collect payment-card details through the website.
7. Shipping and Delivery
Orders are shipped to the address provided by the customer using, depending on destination and service availability, international carriers such as DHL or UPS. Applicable shipping and delivery timing is stated in the order confirmation.
The Seller is not responsible for delays attributable exclusively to the carrier, customs authorities or events beyond the Seller's reasonable control, without prejudice to mandatory consumer rights.
8. International Shipping
For destinations outside the European Union, customs duties, taxes, import charges or other destination-country costs may apply. Their possible application and allocation will be stated in the order confirmation according to destination and applicable shipping terms.
9. Right of Withdrawal
Where the customer acts as a consumer and withdrawal is required by law, the consumer may withdraw from a distance contract within 14 days from the day on which the consumer acquires physical possession of the goods, without giving a reason, subject to statutory exceptions.
10. Exceptions to Withdrawal
Withdrawal is excluded only in cases provided by law, including the supply of goods made to the consumer's specifications or clearly personalised. The mere selection of a standard size available on the website, without individual measurements or other customer-requested modifications, is not automatically treated as personalisation for purposes of excluding withdrawal.
11. Exercising Withdrawal
The consumer must communicate the decision to withdraw before the deadline by sending an unequivocal statement to ceccotrading@pec.it or to aleksandercecco@gmail.com, or by another method capable of evidencing the communication. The statutory model form included at the end of this document may be used.
12. Return
The goods must be returned without undue delay and in any event within 14 days from the withdrawal notice. Unless the Seller has agreed to bear the cost or applicable law provides otherwise, the direct cost of return is borne by the consumer.
13. Refund
Where withdrawal is validly exercised, the Seller will reimburse payments received, including any standard delivery charges due, within the period required by law. The Seller may withhold reimbursement until the goods are received or the consumer provides evidence of dispatch, whichever occurs earlier.
14. Handling and Diminished Value
The consumer may handle and inspect the goods only to the extent necessary to establish their nature, characteristics and functioning, as they could in a shop. Handling beyond that extent may result in liability for diminished value to the extent permitted by law.
15. Legal Guarantee of Conformity
Mandatory statutory rules on the legal guarantee of conformity for consumer goods and other statutory remedies remain fully applicable. The legal guarantee is separate from the right of withdrawal.
16. Intellectual Property
The name Aleksander Cecco, trademarks, text, photographs, videos, designs, graphics and other website content are protected by applicable law. Unauthorised reproduction or use is prohibited except as permitted by law.
17. Applicable Law and Consumer Protection
Consumer contracts are governed by applicable law, including mandatory consumer-protection rules of the consumer's country of residence where applicable. Nothing in these terms limits mandatory consumer rights.
18. Contact
For orders, assistance, withdrawal and communications: ceccotrading@pec.it or aleksandercecco@gmail.com.
Returns and Right of Withdrawal Policy
Version 1.1 — 18 August 2026
1. Scope
This policy governs returns relating to distance purchases made by consumers, subject to applicable statutory requirements and exceptions.
2. Withdrawal Period
As a general rule, consumers have 14 days from the day on which they acquire physical possession of the goods to communicate withdrawal.
3. Notice
Notice must be sent to Cecco Trading SRLS at ceccotrading@pec.it or at aleksandercecco@gmail.com within the applicable period. An unequivocal statement of the decision to withdraw is sufficient.
4. Return
After communicating withdrawal, the consumer must return the goods within 14 days from the withdrawal notice. Goods should be adequately packaged to prevent damage during transport.
5. Return Costs
The direct cost of returning the goods is borne by the consumer unless the Seller states otherwise or mandatory law provides otherwise.
6. Condition of Goods
Consumers may try on and handle garments only to the extent necessary to establish their nature, characteristics and functioning. They must not use the goods beyond what is necessary for that assessment. Diminished value caused by handling beyond that extent may be charged to the consumer to the extent permitted by law.
7. Refund
Refunds are made within the period required by law. The Seller may wait until the goods are received or evidence of dispatch is provided before making the refund where permitted.
8. Personalised Products
Withdrawal is excluded only where the product falls within a statutory exception, including goods made to the consumer's specifications or clearly personalised. Selecting a standard size without individual modifications does not automatically exclude withdrawal.
9. Non-Conforming Goods
This policy does not limit the consumer's statutory legal guarantee of conformity or any other rights provided by law.
10. Contact
For return and withdrawal notices: ceccotrading@pec.it or aleksandercecco@gmail.com.
Modulo tipo di recesso
Italiano / English
Il modulo è utilizzabile quando il diritto di recesso è applicabile.
Italiano
A: Cecco Trading SRLS, Via Torretta di Siena 16, 80058 Torre Annunziata (NA), Italia — PEC: ceccotrading@pec.it
Con la presente io/noi (*) notifico/notifichiamo (*) il recesso dal mio/nostro (*) contratto di vendita dei seguenti beni (*) / servizi (*):
Beni ordinati il (*) / ricevuti il (*): __________________________________________
Nome del/dei consumatore/i: _________________________________________________
Indirizzo del/dei consumatore/i: ______________________________________________
Firma del/dei consumatore/i (solo se il presente modulo è notificato in versione cartacea): __________________________
Data: __________________________
(*) Cancellare la dicitura non pertinente.
English
To: Cecco Trading SRLS, Via Torretta di Siena 16, 80058 Torre Annunziata (NA), Italy — PEC: ceccotrading@pec.it
I/We hereby give notice that I/We withdraw from my/our (*) contract of sale of the following goods (*) / services (*):
Goods ordered on (*) / received on (*): _______________________________________
Name of consumer(s): _______________________________________________________
Address of consumer(s): ____________________________________________________
Signature of consumer(s) (only if this form is notified on paper): __________________________
Date: __________________________
(*) Delete as appropriate.